Ultra Medical Center, established in October 2015, is a private outpatient facility located in the Al Jimi district of Al Ain, Abu Dhabi. Clinic Supervisor job opportunities in Abu Dhabi, The center offers multiple specialty clinics equipped with state-of-the-art medical equipment and staffed by qualified doctors and trained clinical personnel. The vision of Ultra Medical Center is to be the best and most respected healthcare provider in the Al Ain region, delivering effective treatments by top-tier professionals and aiming to provide quality healthcare services in other regions as well.
Job Description:
The Clinic Supervisor at Ultra Medical Center will oversee daily clinic operations, ensuring the delivery of high-quality patient care and efficient administrative processes. This role requires strong leadership, organizational skills, and a commitment to maintaining a positive work environment.
Responsibilities:
- Supervise and coordinate daily activities of clinic staff, including physicians, nurses, medical assistants, and administrative personnel.
- Ensure efficient patient flow, manage appointment scheduling, and optimize resource utilization.
- Monitor clinic operations to ensure compliance with healthcare regulations, policies, and standards.
- Develop and implement strategies to enhance patient satisfaction, quality of care, and operational efficiency.
- Assist in the recruitment, training, and evaluation of clinic staff, fostering a positive work culture and promoting professional growth.
- Collaborate with healthcare providers and administrative staff to develop and implement clinical protocols and guidelines.
- Oversee inventory management, including ordering and maintaining medical supplies, equipment, and pharmaceuticals.
- Monitor and analyze clinic performance metrics, generating reports and implementing improvements as necessary.
- Manage patient complaints and inquiries, ensuring timely resolution and exceptional customer service.
- Stay updated with the latest advancements and best practices in clinic management and healthcare delivery.
Qualifications:
- Bachelor’s degree in healthcare administration, nursing, or a related field (Master’s degree preferred).
- Minimum of 4 years of experience in a similar field, with at least 2 years in a supervisory position.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in healthcare management software and knowledge of healthcare laws and regulations.
- Ability to handle stressful situations calmly and effectively.
- Fluency in English; proficiency in Arabic is an advantage.
Skills:
- Innovative with a strong service-focused approach.
- Flexible and open-minded.
- Adequate knowledge of computer applications (e.g., Word, Excel).
- Ability to deal with complaints professionally.
- Highly analytical with good time management skills.
- Safety-conscious, motivated, able to manage pressure, and takes initiative.
- Displays integrity and honesty; is service-oriented and customer-focused.
