Donevi Software is a leading provider of innovative solutions and services tailored to the hospitality industry in the UAE. We specialize in software development, systems integration, and IT solutions that enhance the operations and customer experiences in hotels. Our mission is to create technological advancements that streamline the workflow and increase efficiency for businesses in the hospitality sector. At Donevi Software, we are committed to providing excellent services while fostering a culture of growth and development for our employees.
Key Responsibilities:
- Greet and check in guests in a friendly and professional manner.
- Manage reservations and bookings through phone, email, and the hotel’s booking system.
- Provide information about hotel facilities, services, and local attractions to guests.
- Handle check-out procedures efficiently and process payments.
- Ensure the hotel lobby and reception area is clean and organized at all times.
- Assist guests with inquiries, requests, and complaints in a timely and courteous manner.
- Coordinate with housekeeping and other hotel departments to meet guest needs.
- Answer phone calls and respond to email inquiries, providing accurate and helpful information.
- Maintain accurate guest records and ensure guest information is kept confidential.
- Handle all guest requests with a high level of professionalism and customer service.
- Perform administrative duties such as filing and record-keeping as required.
Qualifications:
- High school diploma or equivalent; a degree in hospitality or related field is a plus.
- Proven experience as a receptionist or front desk officer in a hotel or customer service role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Proficient in using hotel management software and office equipment.
- Fluency in English; knowledge of Arabic is an advantage.
- Excellent organizational skills with attention to detail.
- Flexibility to work different shifts, including evenings and weekends.
Benefits:
- Competitive salary.
- Health insurance coverage.
- Opportunities for career development and training.
- Employee discounts on hotel services.
If you’re passionate about providing exceptional guest experiences and working in a dynamic, supportive environment, we invite you to apply for the Hotel Receptionist position at Donevi Software.
How To Apply Hotel Receptionist Abu Dhabi Careers
What qualifications are required to work as a hotel receptionist in Abu Dhabi?
To work as a hotel receptionist in Abu Dhabi, candidates typically need:
Previous experience in hospitality or customer service (preferred but not always required).
Proficiency in English (Arabic or other languages is a plus).
What is the average salary for a hotel receptionist in Abu Dhabi?
The salary for a hotel receptionist in Abu Dhabi typically ranges from AED 2,500 to AED 5,000 per month, depending on experience, hotel category (3-star, 5-star, etc.)
What are the working hours for a hotel receptionist in Abu Dhabi?
Hotel receptionists generally work in rotational shifts, including morning, evening, and night shifts. The typical working hours range from 8 to 10 hours per shift, with one or two days off per week, depending on the hotel’s policy.
