Hyde Park Hotels is a well-known group of boutique hotels located around the iconic Hyde Park area of London, offering exceptional hospitality experiences to travelers from around the world. Hotel Receptionist jobs in the UK with visa sponsorship, Combining historic charm with modern amenities, Hyde Park Hotels pride themselves on providing warm service, stylish accommodations, and a home-away-from-home atmosphere.
With a focus on excellence, innovation, and guest satisfaction, Hyde Park Hotels is committed to nurturing a diverse and talented workforce. The organization supports professional growth through training, mentorship, and opportunities for career advancement within the hospitality industry.
Job Description:
Hyde Park Hotels is seeking professional, friendly, and customer-focused Hotel Receptionists to join our front office team. As the first point of contact for guests, you will play a crucial role in delivering an outstanding and memorable experience. We are pleased to offer visa sponsorship for qualified international candidates who are passionate about hospitality and eager to build their careers in the UK.
Key Responsibilities:
- Greet guests warmly and handle check-ins and check-outs efficiently.
- Manage reservations via phone, email, and in-person enquiries.
- Provide guests with information about hotel services, amenities, and local attractions.
- Handle guest complaints or requests professionally and escalate when necessary.
- Process payments accurately and maintain cash and credit card handling procedures.
- Keep the reception area tidy and welcoming.
- Support other departments where needed to ensure smooth hotel operations.
Requirements:
- Previous experience in a hotel receptionist or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Good problem-solving skills and ability to stay calm under pressure.
- Basic computer literacy (knowledge of hotel booking systems is an advantage).
- Fluent English (spoken and written).
- A professional appearance and a warm, friendly attitude.
- Eligibility to meet UK Skilled Worker Visa sponsorship requirements.
Visa Sponsorship:
- Hyde Park Hotels offers visa sponsorship for outstanding candidates under the UK Skilled Worker Visa program.
Benefits:
- Competitive salary and performance bonuses.
- Visa sponsorship and relocation support.
- Staff discounts on hotel stays and services.
- Career development and training programs.
- Pension scheme and paid holidays.
- A welcoming, multicultural work environment in central London.
