Universal Telecom FZCO, established in 2018 and headquartered in Dubai, UAE, is a leading wholesaler specializing in high-quality pre-owned and refurbished iPhones. Mobile Phone Technician looking for job in Qatar, The company sources devices directly from carrier trade-in programs and major retailers, ensuring a consistent supply of thoroughly inspected and tested products. Demonstrating a strong commitment to quality, environmental responsibility, and occupational health and safety, Universal Telecom FZCO has earned several certifications, including R2v3, ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. The company’s global reach extends to over 25 countries, with a notable achievement of selling over 60,000 pre-owned iPhones while maintaining a 100% customer satisfaction rate. Universal Telecom FZCO offers a comprehensive range of services, including quality checks, data wiping, grading and functional testing, repair and recycling, and wholesale distribution. Their unique business model enables strong relationships with small and medium-sized distributors worldwide, allowing them to place the right asset in the right place at the right time.
Key Responsibilities:
- Device Diagnostics and Repair: Perform thorough diagnostics to identify issues in iPhones and other mobile devices; execute repairs including hardware replacements and software troubleshooting.
- Quality Assurance: Ensure all serviced devices meet the company’s stringent quality standards before they are returned to inventory or customers.
- Inventory Management: Maintain accurate records of parts and tools used in repairs; assist in managing stock levels to ensure availability of necessary components.
- Customer Service: Provide technical support and guidance to customers regarding device issues, repair processes, and maintenance tips.
- Continuous Learning: Stay updated with the latest mobile technology trends, repair techniques, and industry best practices.
Qualifications:
- Education: Diploma or certification in Electronics, Telecommunications, or a related field.
- Experience: Minimum of 2 years of hands-on experience in mobile phone repair, particularly with Apple products.
- Technical Skills: Proficiency in diagnosing and repairing hardware and software issues in iPhones; familiarity with using specialized tools and equipment for mobile device repair.
- Certifications: Certifications from recognized bodies (e.g., Apple Certified Macintosh Technician) are advantageous.
- Soft Skills: Strong problem-solving abilities, excellent communication skills, and a customer-oriented approach.
Benefits:
- Competitive salary package commensurate with experience.
- Opportunities for professional development and career advancement within a rapidly growing company.
- Comprehensive health insurance coverage.
- Supportive and collaborative work environment.
How To Apply Mobile Phone Technician looking for job in Qatar
Send your via mail: Dubai – United Arab Emirates
