Zuma is a globally renowned contemporary Japanese restaurant, celebrated for its sophisticated dining experience, exceptional service, and modern culinary artistry. Receptionist Qatar Careers, With locations in major cities worldwide, Zuma offers an elegant and dynamic environment where tradition meets innovation. Our Qatar branch embodies the same spirit of excellence, providing guests with an unforgettable experience in a luxurious setting.
Job Description:
We are looking for a professional and personable Receptionist to join our team at Zuma Qatar. The ideal candidate will be the first point of contact for guests, responsible for creating a welcoming atmosphere and ensuring smooth front-of-house operations. This role requires excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Greet and welcome guests with warmth and professionalism.
- Manage reservations, seating arrangements, and guest inquiries efficiently.
- Answer incoming calls and provide accurate information regarding the restaurant’s services and offerings.
- Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
- Coordinate with the restaurant management and service team to ensure seamless guest experiences.
- Handle guest complaints and feedback with a positive and solution-oriented approach.
- Maintain accurate records of reservations, guest preferences, and special requests.
- Support administrative tasks as needed.
Qualifications and Requirements:
- High school diploma or equivalent; a diploma in hospitality management is a plus.
- Proven experience as a receptionist, front desk representative, or similar role, preferably in hospitality or luxury environments.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and reservation management systems.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Fluency in English; knowledge of additional languages is an advantage.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
- Competitive salary package.
- Health insurance coverage.
- Paid annual leave and flight allowance.
- Opportunities for career growth within the global Zuma network.
- Comprehensive training and development programs.
- Dynamic and inclusive work environment.
