Patient Coordinator, Queens Medical Center, located in the vibrant and rapidly growing region of the United Arab Emirates, is a premier healthcare institution dedicated to providing high-quality medical services. Our state-of-the-art facilities, combined with a team of highly skilled professionals, ensure that we deliver exceptional care to our diverse patient population. At Queens Medical Center, we pride ourselves on our commitment to excellence, innovation, and compassionate care, making us a trusted healthcare provider in the region.
Role Summary
As a Patient Coordinator at Queens Medical Center, you will play a pivotal role in ensuring a seamless and positive experience for our patients. You will be the primary point of contact for patients and their families, providing assistance throughout their healthcare journey. Your responsibilities will include managing appointments, coordinating with medical staff, handling patient inquiries, and ensuring that all patient needs are met efficiently and compassionately.
Job Details:
- Employer Name: Queens Medical Center
- Job Location: United Arab Emirates
- Salary: AED2050.00 – AED3500.00 Monthly
- Job Position: Patient Coordinator
- Job Type: Full Time, Permanent, Part-Time, 40-60 hours per week
- Education: High School or Diploma Degree
- Experience: 1-2 Basic Requirements
Key Responsibilities
- Patient Interaction: Greet and assist patients in a friendly and professional manner, addressing their needs and concerns promptly.
- Appointment Management: Schedule and manage patient appointments, ensuring optimal use of medical staff time and resources.
- Coordination: Act as a liaison between patients, doctors, and other healthcare professionals to facilitate communication and ensure a smooth flow of information.
- Administrative Duties: Maintain accurate patient records, update databases, and manage paperwork associated with patient care.
- Customer Service: Handle patient inquiries and complaints, providing solutions and escalating issues when necessary to ensure patient satisfaction.
- Support Services: Assist patients with insurance documentation, billing queries, and other administrative tasks as required.
Qualifications and Skills
- Education: A high school diploma or equivalent is required; a bachelor’s degree in healthcare administration or a related field is preferred.
- Experience: Previous experience in a healthcare setting or customer service role is highly desirable.
- Communication: Excellent verbal and written communication skills in English; proficiency in Arabic or other languages is an advantage.
- Interpersonal Skills: Strong interpersonal skills with the ability to empathize with patients and handle stressful situations calmly.
- Organization: Exceptional organizational skills with the ability to multitask and prioritize effectively.
- Technology: Proficiency in using healthcare management software and other office applications.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- State-of-the-art facilities and technology
- Commitment to employee wellness and work-life balance
How to apply:
- Dear candidates kindly send your resume via this email,
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