IT Support Specialist

Cityland Group is a prominent real estate development and investment company based in the United Arab Emirates, with a proven track record of delivering innovative and sustainable projects. With a commitment to excellence, integrity, and customer satisfaction, Cityland Group is dedicated to shaping the urban landscape and creating vibrant communities that enrich the lives of residents and visitors alike. From residential developments to commercial complexes and leisure destinations, Cityland Group strives to set new standards of quality and excellence in the real estate industry.

Job Description:

Cityland Group is currently seeking a talented and proactive individual to join our team as an IT Support Specialist. The successful candidate will play a critical role in providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure. If you have a passion for technology and a knack for problem-solving, we invite you to be part of our dynamic team and contribute to the continued success of Cityland Group.

Job Details:

  • Employer Name: Cityland Group
  • Job Location: United Arab Emirates
  • Salary: AED10050.00 – AED13500.00 Monthly
  • Job Position: housekeeping attendant
  • Job Type: Full Time, Permanent, Part-Time, 40-60 hours per week
  • Education: High School or Diploma Degree
  • Experience: 1-2 Basic Requirements

Key Responsibilities:

  • Provide technical support and troubleshooting assistance to employees regarding hardware, software, and network-related issues.
  • Install, configure, and maintain computer systems, software applications, and peripheral devices.
  • Respond to IT support tickets and inquiries in a timely manner, resolving issues efficiently to minimize downtime and disruption.
  • Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
  • Assist in the setup and configuration of new user accounts, email accounts, and access permissions.
  • Perform regular maintenance tasks, such as system updates, patches, and backups, to ensure the security and reliability of IT systems.
  • Collaborate with IT vendors and service providers to resolve technical issues and implement solutions as needed.
  • Document IT processes, procedures, and troubleshooting steps for future reference and training purposes.
  • Assist in the implementation of IT projects and initiatives, such as system upgrades, migrations, and enhancements.
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Proven experience in IT support roles, preferably in a corporate environment.
  • Strong knowledge of computer hardware, software, networks, and operating systems.
  • Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.
  • Familiarity with ITIL best practices and service management principles.
  • Ability to communicate technical information effectively to non-technical users.
  • Strong customer service orientation and a proactive approach to problem-solving.
  • Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA) are desirable but not required.
  • Ability to work independently with minimal supervision and as part of a team.
Company Culture:

At Cityland Group, we are committed to fostering a culture of innovation, collaboration, and excellence. We believe in investing in our employees’ growth and development, providing opportunities for advancement and recognition. As part of our team, you will have the chance to work on exciting projects and contribute to the success of a leading real estate development company in the UAE. Join us at Cityland Group and be part of a dynamic team that is shaping the future of urban living.

How to apply:
  • Dear candidates kindly send your resume to or at
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