Shift Leader

Shift Leader, QUICK Luxembourg is a proud member of the QUICK family, a fast-food restaurant chain renowned for its delicious offerings and exceptional customer service. Since our establishment, QUICK has been committed to providing a delightful dining experience that combines quality, speed, and affordability. Our menu features a variety of mouth-watering burgers, fries, and beverages that cater to the tastes of our diverse clientele.

At QUICK Luxembourg, we emphasize a culture of inclusivity, teamwork, and continuous improvement. Our dynamic work environment encourages innovation and personal growth, making us a preferred employer in the fast-food industry. We believe in investing in our employees, providing them with the tools and training necessary to excel in their roles and advance their careers.

Job Overview:

As a Shift Leader at QUICK Luxembourg, you will play a critical role in ensuring the smooth operation of the restaurant during your assigned shifts. You will lead a team of dedicated staff, manage daily activities, and uphold our commitment to delivering exceptional customer service. Your leadership will be pivotal in maintaining high standards of quality, hygiene, and efficiency.

Job Details:

  • Employer Name: QUICK Luxembourg
  • Job Location: Luxembourg
  • Salary:€2550.00 – €3500.00 Monthly
  • Job Position: Shift Leader
  • Job Type: Full Time, Permanent, Part-Time, 40-60 hours per week
  • Education: High School or Diploma Degree
  • Experience: 1-2 Basic Requirements
Key Responsibilities:
  • Team Leadership: Supervise, mentor, and motivate team members, ensuring a positive and productive work environment.
  • Operational Management: Oversee daily restaurant operations during your shift, including food preparation, customer service, and cleanliness.
  • Customer Satisfaction: Ensure every customer has a positive experience by addressing their needs, resolving complaints, and maintaining a friendly atmosphere.
  • Training and Development: Conduct on-the-job training for new employees, reinforcing QUICK’s standards and procedures.
  • Quality Assurance: Monitor food quality, presentation, and portion control to maintain our high standards.
  • Inventory Control: Manage inventory levels, place orders for supplies, and minimize waste to ensure efficient operation.
  • Safety and Compliance: Enforce health and safety regulations, ensuring a safe environment for both employees and customers.
  • Cash Management: Handle cash transactions, balance registers, and prepare daily financial reports accurately.
  • Problem-Solving: Address any operational challenges promptly and effectively, ensuring minimal disruption to service.
  • Collaboration: Work closely with the management team to implement new policies, promotions, and improvements.
Qualifications:
  • Proven experience in a supervisory role within the fast-food or hospitality industry.
  • Strong leadership skills with the ability to inspire and manage a team.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and perform well under pressure in a fast-paced environment.
  • Knowledge of food safety and hygiene regulations.
  • Proficiency in cash handling and basic accounting procedures.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Proficiency in English; knowledge of French, German, or Luxembourgish is an advantage.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement within the QUICK brand.
  • A supportive and collaborative work environment.
  • Comprehensive training programs to enhance your skills and knowledge.
  • Employee discounts on QUICK’s delicious menu items.
  • The chance to be part of a dynamic team dedicated to customer satisfaction and operational excellence.

If you are a motivated and experienced leader passionate about delivering exceptional customer service, we invite you to join the QUICK Luxembourg team. Apply now to take the next step in your career with a company that values dedication and growth.

How to apply:
  • Dear candidates kindly send your resume or send your resume to the official website link here:
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