Receptionist

Receptionist, NMC Healthcare is one of the largest and most respected healthcare providers in the United Arab Emirates, offering a comprehensive range of medical services to the community. With a commitment to excellence and patient-centric care, NMC Healthcare operates a network of hospitals, clinics, and specialized medical centers across the UAE. Our mission is to provide high-quality healthcare services and to continually enhance patient care through innovative practices, advanced technology, and a team of dedicated healthcare professionals. At NMC Healthcare, we are dedicated to improving the health and well-being of our patients through compassionate and personalized care.

Position Overview:

We are seeking a friendly and professional Receptionist to join our dynamic team. The Receptionist will be the first point of contact for patients and visitors, providing a warm and welcoming atmosphere. This role requires excellent communication skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be proactive, courteous, and dedicated to providing exceptional service to our patients.

Job Details:

• Employer Name: NMC Healthcare
• Job Location: United Arab Emirates
• Salary: AED2050.00 – AED3500.00 Monthly
• Job Position: Receptionist
• Job Type: Full Time, Permanent, Part-Time, 40-60 hours per week
• Education: High School or Diploma Degree
• Experience: 1-2 Basic Requirements

Key Responsibilities:

• Greeting and Assistance: Welcome patients and visitors upon arrival, ensuring a friendly and positive experience. Assist with inquiries and direct them to the appropriate department or personnel.
• Appointment Management: Schedule and confirm appointments for patients. Maintain an organized and up-to-date appointment calendar to ensure efficient patient flow.
• Telephone Handling: Answer and manage incoming calls in a professional and courteous manner. Address patient inquiries, take messages, and direct calls to the appropriate staff members.
• Patient Registration: Assist patients with the registration process, ensuring all necessary information is accurately recorded. Verify patient details and update records as needed.
• Administrative Support: Provide general administrative support to the front office and other departments. This includes filing, data entry, and managing correspondence.
• Billing and Payments: Handle patient billing and payment processes. Assist with insurance verification and processing claims as required.
• Facility Coordination: Maintain the reception area and ensure it is clean, tidy, and well-organized. Monitor and manage supplies for the front office.
• Confidentiality: Ensure the confidentiality and security of patient information at all times. Adhere to NMC Healthcare’s privacy policies and procedures.

Qualifications:

• Education: High school diploma or equivalent. Additional certification in office administration or a related field is a plus.
• Experience: Minimum of 1-2 years of experience in a receptionist or customer service role, preferably in a healthcare setting.
• Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong communication and interpersonal skills. Excellent organizational and multitasking abilities.
• Personal Attributes: Professional appearance and demeanor. Friendly, patient-oriented, and able to work under pressure. Strong attention to detail and a commitment to providing high-quality service.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• The chance to be part of a leading healthcare provider dedicated to improving patient care.

How to apply:

• Dear candidates kindly send your resume via this mobile +971 2 633 2255

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