Customer Service Team Member

Bunnings is a leading retailer in home improvement and outdoor living products in Australia and New Zealand. Our mission is to provide our customers with the widest range of quality products at the lowest prices every day, backed by outstanding customer service. We pride ourselves on our commitment to supporting local communities and delivering a great shopping experience for all our customers.

Position Overview:

We are looking for enthusiastic and dedicated Customer Service Team Members to join our vibrant team in various locations across New Zealand. As a Customer Service Team Member, you will play a crucial role in creating a welcoming and positive experience for our customers. Your primary responsibility will be to assist customers with their inquiries, provide product information, and ensure they have a seamless shopping experience. This role requires excellent communication skills, a helpful attitude, and a passion for customer satisfaction.

Job Details:

  • Employer Name: Bunnings
  • Job Location: New Zealand
  • Salary: $1800 – $3500
  • Job Position: Customer Service Team Member
  • Job Type: Full Time, Permanent, Part-Time, 40-60 hours per week
  • Education: High School or Diploma Degree
  • Experience: 1-2 Basic Requirements

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Provide product information and guidance to help customers make informed purchasing decisions.
  • Handle customer inquiries and resolve any issues or concerns promptly and effectively.
  • Operate cash registers and process transactions accurately.
  • Maintain a clean, organized, and safe work environment.
  • Restock shelves and ensure product displays are visually appealing.
  • Collaborate with team members to achieve store goals and objectives.
  • Participate in training and development programs to enhance product knowledge and customer service skills.
  • Adhere to company policies and procedures, including health and safety guidelines.
  • Previous experience in a customer service role is preferred but not essential.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • A positive attitude and a genuine desire to help customers.
  • Basic computer skills and familiarity with retail POS systems.
  • Flexibility to work various shifts, including weekends and public holidays.
  • Physical ability to perform tasks such as lifting and standing for extended periods.
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Comprehensive training and ongoing support.
  • A friendly and inclusive team environment.
  • Staff discounts on a wide range of products.
Why Join Bunnings?

At Bunnings, we believe in creating a supportive and inclusive workplace where our team members can thrive. We are committed to the professional growth and development of our employees, offering numerous opportunities for advancement within the company. By joining Bunnings, you will be part of a team that values community engagement, sustainability, and excellent customer service.

If you are passionate about helping customers and want to be part of a dynamic team, we encourage you to apply for the Customer Service Team Member position at Bunnings. Together, we can make a difference in the lives of our customers and the communities we serve.

How to apply:
  • Dear candidates kindly send your resume or send your resume here or at visit office time New Zealand
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